At HPSA, we value your support and we are committed to protecting your privacy. We provide a safe environment for anyone who visits or makes a donation. The purpose of this statement is to share with you our policy concerning your privacy.
When you visit our website, we collect some non-identifying basic information. This includes total number of visitors, pages viewed, and other non-identifying information. We use this aggregate information to improve our website and to make your experience as smooth as possible.
When you make a donation online, we ask for your name, address, daytime phone, e-mail address, and credit card information. We also collect donor information through other means such as direct mail, call centers, e-mail communications, and personal visits. We use your information to process your donation(s) and to verify credit card data. We use your mailing address to send your tax-deductible receipt(s) and to keep you informed about what we are doing in different parts of the world through our publications. We may also use contact information you provide in connection with honor cards to communicate with certain honorees for marketing, educational, informational, and other purposes.
We may disclose to third parties aggregate statistics regarding donations, but these statistics do not include any personally identifying information. The information given includes: total number of donors, total amount of donations for specific periods of time, and referring websites. Aggregate information of this kind is used to encourage fundraising relationships.
We use one or more third-party financial institutions to process our credit card transactions. They receive the credit card number and other personal information of our donors only to verify credit card numbers and to process credit card transactions in a secure environment.
We occasionally hire other companies to provide limited services on our behalf. We only provide those companies the information they need to deliver the service, and prohibit them from using that information for any other purpose.
We have relationships with companies that conduct charitable sales promotions that ultimately benefit us. We may pass your contact information to these companies so that they may ask you if you are interested in receiving their services. Your choice to use their services will benefit us and the amount of money we receive will be disclosed at the time you are contacted by them. You are under no obligation to respond and the companies are restricted from using your contact information for any other purpose.
If you would like to review your personal information and request corrections, please contact us.
Ability to Opt-out. You may restrict our internal and our external use and/or sharing of your personal information by contacting us. For example, you may request (a) that we no longer communicate with you regarding our programs, and/or (b) that we not share your information with other organizations. You may opt-out at any time, and the option to opt-out applies to both online and offline donors. Please include your full name, address, phone number, and e-mail address in your opt-out request, and indicate how you would like your information restricted.
You are entitled to request the following information which we will provide to you free of charge:
Please direct your request for these types of information to our Media Officer.
Our online credit card verification system is handled by a third party, which collects your name, address, phone, and credit card number and expiration date in order to process your transaction. Their encryption technology offers an extremely high level of security. They also have state-of-the-art firewalls and other security technology in place to ensure the confidentiality of your transactions.